U-SAVE Towing & Recovery

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Reviews about U-SAVE Towing & Recovery

• Sarah Wineholt
  ★ ☆ ☆ ☆ ☆
  After being told they would be there within the half hour, I called back 35 minutes later and was told that they had rerouted the truck being sent to me somewhere else and that one would be there shortly for me. When the truck cake 10 minutes after that, he was confused as he had been told the wrong make and model (despite my having given this info to the dispatcher). He also quickly determined that my battery was dead (not surprising given that I had told the dispatcher my car would not even try to start), told me he did not have the equipment but would be back in 5 minutes with it. Another 30 minutes went by before he returned, jumped my car, and then charged me only $5 less than the price I was quoted to have my car towed to my preferred shop. Would have saved lots of time had he just towed it there...also would not have had to make a pregnant woman sit in 88 degree weather for over an hour. I would not plan to use again or wish such an experience on a friend.

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